From understanding the process to delivering software that fits your business
When should you consider custom software?
Repeated data entry, unclear workflows and data scattered across several tools can signal that your systems need rethinking. In a discovery session we review the current process and tools to see whether the problem is best solved by configuring an existing product, connecting systems or building something custom. Maintenance cost and your internal team's capacity to use the solution are part of that assessment.
Requirements analysis and product design
By understanding user roles and the steps of the work, we turn needs into specific features. Usage scenarios, access levels and acceptance criteria for each feature must be understandable to both the business and technical teams. Product design includes prioritising features and mapping the user experience, so the software not only covers the process but is also pleasant for everyday users.
Building and validating the first version
For a new product, the first version or MVP can be limited to the most important problem. It should deliver one core journey in a usable way so real feedback can be collected. This way, decisions about the next features rest on user experience and operational priority. The timeline for each stage is estimated once the scope and dependencies are defined.
Architecture, integration and software quality
Architecture and technology are chosen based on expected usage, integrations and maintenance conditions. For connections to other systems, we clarify access to documentation and each party's responsibilities. Access control, event logging, error handling and testing of core journeys are defined to match the project scope. Changes are planned so that versions can be reviewed and audited.
Documented delivery and product evolution
Delivering software is more than showing a working build. Deliverables such as source code, setup guides, user training and technical documentation are agreed in the contract. Terms for bug fixing, support and new features are defined separately. To get started, tell us about the process, your current tools and the problems users run into most often, and we will propose the right path.
Frequently asked questions
How is this different from website design?
This service focuses on custom business logic, workflows, internal systems and product design. Website and app design focuses more on the channel where customers interact with you; a project may need both.
Do you also develop existing software?
First we review code quality, documentation, access and dependencies. Based on the result, we recommend continuing development, redesigning part of the system or replacing it in phases.
How to reach us and get started
To discuss your needs and receive a proposal tailored to your project, call the sales office of Behnam Bakhtiari Business Development Group at +98 991 538 1238. After the first conversation we agree on the scope of services, deliverables and terms of collaboration.